Faigh Cúnamh

Tá físeáin faoi mhodhanna simplí oibre, cúnamh beo agus foireann iontach ag an ionad glaonna ar fáil agus muid ullamh chun gach dícheall a dhéanamh do chuid ceisteanna faoi Saorview a fhreagairt.

Cad leis a bhfuil cabhair uait?

An bhfuil bosca Saorview Connect agat? Féach ar an Rannóg Cúnaimh le haghaidh Connect

FAQs

Freagraí tapa ar do cheisteanna.

RTÉ has announced that on December 31st 2025, five of its digital radio stations will close.

The stations affected are:
RTÉ 2XM
RTÉ Pulse
RTÉ Jr Radio
RTÉ Chill
RTÉ Radio 1 Extra.

The stations affected will cease normal transmissions on December 31st. Pre-recorded messaging will play out on the affected channels until January 16th, after which broadcast of the four channels will cease.

No other services are affected by this change. Saorview viewers and listeners will not have to take any action as a result of this decision.

For information please go to Keep Listening - How to Listen to RTÉ's Radio Services

For Saorview support, please email [email protected], call 0818-21-22-21 or access Live Help at the Saorview website.

Having trouble receiving Saorview? Maintenance work can sometimes result in temporary service interruptions. Before reaching for the remote control, please check to see if your signal is affected by maintenance works.

Kilkeaveragh, Kerry
Due to maintenance works, viewers will experience breaks in reception of up to ninety minutes' duration and short switching breaks between 10:00 and 17:00 on 3rd June 2026.

Three Rock, Dublin
Due to maintenance works, viewers will experience short breaks in reception between 09:30 and 12:30 on 3rd June 2026.

For information regarding upcoming work on our transmission network please see 2RN - Service Updates. If you wish to be kept updated on transmitter outages you can follow 2RN on Twitter @2rnNMC. To report a problem with your Saorview reception please phone us at 0818 21 22 21, or alternatively you can call 2RN at 01 2082259 or email [email protected].

If you live near the Northern Ireland border, you may be able to receive additional TV services via signal overspill, depending on location.

In the event that you want to receive additional services, you may need to install a second aerial. This is because of differences in transmitter signal characteristics and position.

Your local aerial installer will be able to help you get the correct setup for your home.

A software update has been released for the Saorview Connect box.

The new update software, version 0.20.20, addresses the following:

  • An issue where some users could not access TG4 Player.
  • Performance improvement in recording of present/following programmes on satellite.
  • Minor performance improvements and bug fixes.

 

If you own a Saorview Connect box that is connected to the internet, you may receive an overnight notification that this update is available. If you wish to download the upgrade immediately, go to Home > Settings > System settings > Software update > check for online software update, and follow the on-screen instructions to complete the update. Please do not operate the box or remove power during the update process.

If you have any queries regarding this software update please contact the Saorview helpdesk at 1890-222012 or 01-2583540.

A new software version for the Walker WP-6500 Saorview Plus+ recorder is now available for over-air download on Saorview.

This new version (V1.20) is intended to correct intermittent functioning of on-screen subtitling (occasional lack of punctuation in English and occasional lack of síneadh fada in Irish) and other housekeeping functions around hard drive content management.

The update download will occur automatically at 03:00 daily when the PVR is in standby mode. The download may be manually performed at any time by employing the following remote control selections….. Menu -> Setup -> Configuration -> Receiver upgrade -> OK -> Scan for upgrade - > OK. A search progress bar will be displayed on the lower Right Hand Side of the screen which will indicate the status of the download search and/or the download progress.

For help and advice please contact us by phone at 1890-222012, email [email protected] or visit the help section of this website for online live support.

Modúl Cabhrach

FAQ

Féach ar na Ceisteanna Coitianta agus ar ár bhFíseáin Treorach áisiúla.

Chat

Tá ár bhfoireann cuidithe bheo ar fáil ó 9am go dtí 5pm gach lá.

Callss

Glaoigh ar 0818-21-22-21 más fearr leat labhairt le duine den fhoireann.

">